Parts Advisor

KNOW YOUR PARTS? WE WANT TO KNOW YOU!

Troy Smyth
Saint John Toyota is looking for a motivated, knowledgeable, and customer-focused Parts Advisor to join our team!

If you enjoy working in the automotive industry, have strong organizational skills, and take pride in helping customers and technicians find the right parts for the job, this could be the opportunity you've been looking for.

Previous automotive parts experience is a strong asset, but we're also interested in candidates who bring a solid automotive background, excellent customer service skills, and a willingness to learn.

What You'll Do

  • Assist retail customers, wholesale customers, and our Service Department with their automotive parts needs.
  • Identify, locate, and order the correct parts and accessories using dealership parts catalogues and computer systems.
  • Work closely with Service Advisors and Technicians to ensure parts are available when needed.
  • Process parts orders, invoices, returns, and special orders accurately.
  • Respond to customer inquiries by phone, email, and in person.
  • Maintain accurate inventory records and assist with stock management.
  • Receive, organize, and properly store incoming parts shipments.
  • Help maintain a clean, organized, and efficient Parts Department.
  • Provide knowledgeable, friendly, and professional customer service.

This Position Is Great For Someone Who:

  • Enjoys working with vehicles and automotive technology.
  • Takes pride in finding solutions and helping others.
  • Likes working in a busy, team-oriented environment.
  • Is detail-oriented and understands the importance of accuracy.
  • Enjoys building relationships with customers and coworkers.
  • Wants to build a rewarding career in the automotive industry.

What We're Looking For

  • Previous automotive parts experience is a strong asset.
  • Knowledge of automotive parts, systems, and terminology.
  • Excellent customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Comfortable using computers, inventory systems, and electronic parts catalogues.
  • Ability to multitask and prioritize in a busy dealership environment.
  • A positive attitude, strong work ethic, and team-first mindset.
  • Willingness to learn and develop your automotive parts knowledge.

What We Offer

  • Competitive compensation based on experience.
  • A professional, supportive team environment.
  • Training and ongoing development.
  • Opportunities for career growth.
  • The opportunity to work with one of the world's most recognized automotive brands.

Ready to Join Our Team?

If you have automotive parts experience, we definitely want to hear from you! And if you have a strong automotive background and believe you have what it takes to succeed in our Parts Department, we want to talk to you!

Apply today by submitting your resume online, or in person to Brody at:

Saint John Toyota, 410 Rothesay Avenue, Saint John, NB

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care
  • Wellness program

Ability to commute/relocate:

  • Saint John, NB: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Driver's License (required)

Work Location: In person

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